FAQ

TwitchCon Amsterdam is 16-17 July 2022 and will take place at the Rai Amsterdam.

Make sure to follow TwitchCon on Twitter for updated information and news. Stay tuned for the official schedule release. We hope to see as many of you as possible in person at TwitchCon Amsterdam!

Yes, and here they are. You must be 16 years of age or older to attend TwitchCon Amsterdam. If a person is under 18 years of age, such person is considered a minor. Minors who are at least 16 years of age may attend TwitchCon with the consent of the minor’s parent or legal guardian. We regret that minors who are younger than 16 years of age may not attend, even if they are accompanied by a parent or legal guardian. Minors may be restricted from being able to access content/products that are for 18+. 

Tickets are limited to one (1) per Twitch account. Tickets are not refundable, exchangeable, transferable or replaceable if lost or stolen, unless Twitch cancels the event. Tickets are for a specific date and therefore the 14-day withdrawal period under EU law does not apply. In the event that Twitch cancels TwitchCon Amsterdam all ticket holders will be refunded.

Please visit Event Entry Requirements for information on what items are and are not allowed at TwitchCon Amsterdam.

We’re constantly reviewing our health and safety guidelines along with local authorities. In accordance with current local guidelines, there will be no COVID-19 vaccination or testing requirements at TwitchCon Amsterdam.

However, TwitchCon Amsterdam will be presented in accordance with applicable public health and safety guidelines as of the date of the event and the health and safety measures for our event may change at any time as determined by federal or local government agencies, the venue and/or Twitch.  Such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Any ticket holder who does not comply with the guidelines in place as of the date of TwitchCon Amsterdam may be refused admission or be asked to leave the venue and such ticket holder will not be entitled to a refund.

We also recommend checking out these links on governmental and venue health and safety requirements- Entry requirements, and COVID-19 government measures and COVID-19 venue measures. 

*Updated information will be posted on the TwitchCon website and the TwitchCon twitter when available.

It could take up to an hour for Twitch to recognize that you’ve unlocked the TwitchCon Amsterdam chat badge. So if you don’t see it right away, don’t worry! And if you’ve never equipped a chat badge before, here’s how to do it: 

• Open up the stream chat in any channel. 
• Next to the chat box on the left, click the “chat identity” icon. 
• In the menu that pops up, you’ll see the TwitchCon Amsterdam 2022  badge assigned to your account.
• You can choose which badges you want to appear beside your name on the current channel or globally for every channel. Select your TwitchCon Amsterdam 2022 badge and you’re all set. 

Customizable Badge: *With this setting you can select the channel badges that appear next to your name for the specific channel you’re in and your global default. Setting badges for a specific channel will override your global default badges in that channel. *Contact our registration team at registration@twitchcon.com for additional assistance with activating your chat badge.

Please note chat badges are for paid ticket holders.

We require any additional Partner/Affiliate tickets for shared channels to be granted to co-hosts/on-screen talent only. People who assist a channel’s content creation from a behind-the-scenes basis, such as managers, editors, moderators, significant others, etc, are not considered a shared channel owner. These users would need to secure their own ticket. The deadline to request a ticket for a shared channel is 1 June.

Partners: Begin the registration process, and once you land on the ticket selection page reach out to registration@twitchcon.com with your shared channel name. The TwitchCon Partnerships team will confirm the request, and assign the appropriate ticket for you to complete the purchase. 

Affiliates: Purchase a community ticket and forward your confirmation email to registration@twitchcon.com with the name of your shared channel name. The TwitchCon team will confirm your participation and upgrade the ticket appropriately. 

Community: Each creator on a shared channel must have their own Twitch account to purchase a ticket.

Whether your idea is selected or didn’t quite make the cut this year, we’ll be in touch. You’ll hear from us about the status of your application around the following dates:

• 29 April: Artist Alley, Artist Alley Digital Showcase, Content Sessions, MeetUps, Music, Drag Showcase
• 3 June: Cosplay Contest

Stay tuned for more info!

Yes! Your submission can be edited until the Call for Content closes. Check out the list below for the various application deadlines:

• CLOSED: Artist Alley, Artist Alley Digital Showcase, Content Sessions, MeetUps, Music, Drag Showcase
• 20 May: Cosplay Contest

Once the TwitchCon committee begins reviewing your submission, you will no longer be able to edit your idea. If your submission has gone into review and you must update your application, please email the TwitchCon committee with content questions at speakers@twitchcon.com.